FAQs

What can the Community Safety Wardens deal with?

The Community Safety Wardens can deal with a range of community issues including fly-tipping, graffiti, dog fouling, litter, gating requests, abandoned vehicles, parking issues and anti-social behaviour. They can also deliver education workshops to schools and local groups.

 
Are Community Safety Wardens an immediate response service?

No. The Community Safety Wardens will aim to respond to calls and help resolve community issues within our minimum standard of 48 hours. If an immediate or urgent response is required then the police should always be contacted.

 
Do I have to give my name if I am reporting something to the Community Safety Wardens?

Yes. If a call is made to our dedicated number there is minimum information required in order for the report to be investigated and for you to be kept up to date on progress. You can make the Wardens aware of issues anonymously but they will be unable to update you or investigate the issues thoroughly.

 
Will the Community Safety Wardens visit my home?

Yes, if you would like them to, or you can request that they only contact you over the telephone or in writing or email.

 
Will the Community Safety Wardens still come if I do not give them my name?

If a call is made to our dedicated number there is minimum information required in order for the report to be investigated and for you to be kept up to date on progress. You can make the Wardens aware of issues anonymously but they will be unable to update you or investigate the issues thoroughly.
If a problem area is reported, the Community Safety Wardens can still attend but will be unable to keep you updated.

 
What are the aims of a Community Safety Warden?

They aim to improve quality of life for everybody living, working and visiting Blacon. They aim to make people feel safer in their environment and work with communities to resolve issues.

 
What training do Community Safety Wardens have?

Community Safety Wardens receive intensive training to reach a nationally recognised standard. They also receive training for specific powers awarded to them by the Chief Constable of Cheshire Constabulary. In addition they receive first aid training and are empowered to issue Fixed Penalty Notices for Dog Fouling and Littering and Penalty Charge Notices for parking offences.

 
Can the Community Safety Wardens issue Fixed Penalty Notices?

Yes. They have powers to issue Fixed Penalty Notices for littering, dog fouling and parking offences.

 
What else can a Community Safety Warden deal with?

The aim of a Community Safety Warden is to make people feel safer. They can deal with a host of issues and if they are unable to resolve the issues themselves they will liaise with colleagues, partners and communities to assist. They have powers to take alcohol from under 18’s and to require the name and address of any individual causing or likely to cause anti-social behaviour.

 
Do Community Safety Wardens deal with criminal activity?

No. Crimes should be reported to the police for investigation. However the Community Safety Wardens work closely with the police on community issues and can liaise with officers where an issue has been raised in relation to a crime.

 
Do Community Safety Wardens do the same as PCSOs?

The Community Safety Wardens work closely with all partners and aim to complement their work rather than duplicate it. The role of Community Safety Wardens differs in that they deal with issues that require the council to respond and work to the priorities of the local authority.

 
How do the Community Safety Wardens engage with local communities?

The Community Safety Wardens attend a range of community forums, resident meetings, and hold surgeries in specific locations. The Community Safety Wardens can also be approached face to face whilst out on duty. They also work with schools on a number of initiatives including Stranger Danger, Cycle Safety Initiatives and Environmental Workshops.


Avenue Services is a community company